Refund Policy

At petQute, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your petQute flower pot, we offer a straightforward refund policy.

1. Eligibility for Refunds

• To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Refund requests must be made within 15 days from the date of purchase.

2. Process for Refunds

• To initiate a return, please contact us at [Your Business Email] with your order number and reason for the return.
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 days.

3. Non-Refundable Items

• Shipping fees are non-refundable.
• Any items returned after 15 days are not eligible for a refund.