Shipping and Delivery

At petQute, we are committed to ensuring that your products are delivered to you promptly and in perfect condition.

1. Shipping Costs

Shipping costs are calculated at checkout based on your location. We offer delivery to the USA, UK, and Australia.

2. Processing Time

Orders are processed within 3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

3. Delivery Times

• USA: 8-14 days
• UK: 8-14 days
• Australia: 9-16

4. Customs and Duties

For international orders, customs fees and duties may apply, and the buyer is responsible for paying any additional costs imposed by the destination country.

5. Lost or Damaged Items

If your item is lost or arrives damaged, please contact us at support@petqute.com , and we will resolve the issue promptly.